Ease, insight and oversight
A vehicle fleet requires time and attention. You want to gain insight into and maintain control over the costs and moreover want to regularly check compliance with the agreements that have been made with the lease company (companies). This calls for knowledge, experience and care. Fleet Support can take care of the entire (financial) management of your vehicle fleet and make your mobility costs transparent. In addition to this, Fleet Support provides complete management reports and monitors the quality levels that have been agreed with your suppliers. Our consultants support you in the reorganisation of your management organisation that precedes this, our service staff ensure that this is carried out with care.
Employees in your organisation can usually take their driver issues to the lease company directly. That is where the contacts and contracts can be found that provide clarity about the schemes under which they drive their car. Even so, there are still situations that require more and specific attention. Fleet Support has set up an escalation desk especially for this where drivers can go with their questions that the lease company have not answered or have not answered in full. Our escalation desk is where your employees can find a professional and experienced fleet controller who is familiar with all of the agreements relating to the lease contract and the car scheme within your organisation. In addition to this our escalation desk ensures the maximum (re)use of lease cars and pool cars within the contract where cost management and driver satisfaction are the starting point.
The deduction of vehicle costs from the salary is painstaking work. The different lease companies you have contracts with, the various car schemes (or exceptions to them) and the fiscal rules call for a careful and reliable working method. Fleet Support can handle this project for you. We administer, remove duplicates, check and correct all car related deductions. Your payroll administration then receives a comprehensible file that can be processed immediately.
Is your lease company complying with the Price Level Agreements (PLA) in practice also? Have Fleet Support check your standard and usage rate periodically for correctness of the fixed components in the lease rate such as interest percentage, management fee and insurance rate. In addition, we can benchmark the risk components (residual value, repair, maintenance, tyres) from our certified database. This makes it clear whether the agreed price level is maintained throughout the agreed period.
Insight into and an overview of the full, financial picture of your vehicle fleet. Fleet Support provides careful invoice checking, monthly insight into the cost structure, complete and ready-to-use booking files and a forecast of the costs for the future. As a result of our data consolidation you will receive one clear cost report in which the invoices (from a number of lease companies if necessary) are processed and in which you can get a picture of the composition of the costs, the origin of the lease costs and the costs per car, per employee and per lease category at a glance. This allows you to compare like with like and gives you a clear picture of the costs.
The Service Level Agreement (SLA) with your lease company or supplier contains the key performance indicators (KPI) or the quality requirements that your supplier must comply with for the entire contract period. Fleet Support monitors this quality level that has been agreed with your supplier and takes action when it threatens to or falls below the lower limit.
Online insight into vehicle fleet costs
Insight into your vehicle fleet costs at any time you like? We provide the option to follow vehicle fleet developments immediately online per organisational discipline (such as Finance, HR). A tailor-made solution where you specify which aspects you want insight into. As a result, you can evaluate the current state of affairs in relation to your vehicle fleet 24/7.
